Enterprises that strive for effective control over operations while improving efficiency require improved visibility and control over business processes and transactions. Process Management goes beyond traditional workflow, by providing real-time visibility into operations, a pre-requisite to understand business conditions that affect all processes of the business.

“Improve operational efficiency; apply proven best practices; Cut IT project timelines; etc.” are all laudable goals, but are they really attainable? The answer is yes. The iCAST Business Process Suite allows organizations to create a process-centric infrastructure based on enterprise business processes. This includes visual design functionality, modelling & simulation features, process integration and monitoring. It enables organizations to establish predefined processes, define strategies and set objectives for improving particular operational processes that have significant impact on corporate performance, all in real-time. iCAST optimizes business activities and strengthens the ability to respond to ever-changing marketplace and customer needs while ensuring regulatory compliance. This enhances performance, giving the enterprise a competitive advantage. The key advantage is the ability to optimise individual processes “on the fly”, in real-time and identify strategic changes to processes, driving long-term value and cost savings. This dual mission of improving and optimising processes increases efficiency & effectiveness of processes and aligns them with performance indicators. This suite is composed of four modules: a) Process Modeller, b) Process Integrator, c) Process Simulator and d) Process Monitor.

Process Integration comprises of modelling, monitoring and redesigning complex, collaborative processes to achieve optimized business processes. The process simulates and analyzes complex business processes to model "as-is" and "to-be" business processes, allocate resources and perform "what-if" simulations to optimize and estimate business benefits. This allows enterprises to device a strong integrated process system that is flexible and modular. Applying iCAST Business Intelligence functions (e.g., correlation, aggregation, time-series, data analysis, etc.) over the defined process enables operational managers to make better operational decisions and potentially take corrective action, if needed, before transactions complete.

Activity Monitoring in the Process Manager provides time-based comparisons on how current process cycle times are in comparison to last week, last month, last quarter or last year. Business activity monitoring capabilities and analysis capabilities along with process management translate into business optimization allowing enterprises to transcend reactive tactics and engage in strategic, analytical and proactive management. Straight Through Processing allows system-to-system or application-to-application processing, which has become vital to driving down transaction costs and cycle times by reducing or eliminating manual processes and human intervention. It increases agility with process and business rules working synchronously to enhance responsiveness to process, policy changes and shifting competitive pressures.