Performance management has become an important part of the management and control cycle, with major emphasis on alignment and visibility for regulatory and compliance reasons. It is also driven by the need to get a deeper understanding of what is going on within business processes.

The iCAST Performance Management Suite is designed with a holistic approach that aligns strategic and operational objectives with business activities, to manage performance through informed and proactive decision making. It integrates business intelligence, process management and activity monitoring to achieve a unified 360O view of the enterprise. Integration of business and process management to derive business intelligence is the crux of the iCAST performance management framework. It provides the ability to manage and meet business goals with accurate performance measurement. Businesses need an integrated performance monitoring framework like iCAST to react quickly to changing market demands. Most often, organizations have non-integrated business processes and underlying applications. With iCAST in place to analyze customer behaviour, risk and profitability, it is easy to drive more effective marketing campaigns. As a rule, business processes and applications are isolated from each other, which typically create information silos. The iCAST Performance Management suite solves this problem by providing a common business and technical framework that allows departments and functional areas of an enterprise to adhere to a common set of goals and objectives. iCAST Performance processes include consolidation of financial and operational information, modelling and monitoring of key performance indicators (KPIs) linked to organizational strategy. iCAST on SOA platform increases enterprise agility; allows firms to easily assemble and modify business processes for collaborative business performance.

iCAST delivers continuous improvement and innovation by:

  • Aligning strategy horizontally and vertically throughout the organisation
  • Enabling proactive and directed action
  • Providing real-time, contextual insight
  • Delivering role-based visibility into business operations and metrics
  • Improving team productivity and effectiveness